This study aims to examine strategic planning and training strategy on job performance among Palestinian police officers through soft skills as mediator. The research design was the cross-sectional quantitative approach. The research population was Palestinian police officers of both genders in the West Bank, with a total of 642 officers. The research sample was 244 officers determined using Krejcie and Morgan’s (1970) sampling table. Sample selection was based on the stratified simple random sampling technique. Data collection was carried out through distributed self-reported questionnaires comprising of 69 indicators as measures of the research variables. The study used the IBM Statistical Package for Social Sciences (SPSS) v. 26 software for descriptive and demographic analysis as well as for data cleaning and filtering. The Structural Equation Modelling (SEM) approach was then applied using SMART PLS to test the research hypotheses. The research results showed statistically significant positive effects of strategic planning (β = 0.400, t = 6.163, p < 0.01), training strategy (β = 0.318, t = 4.86, p < 0.01), and soft skills (β = 0.287, t = 3.34, p < 0.05) on job performance. Additionally, the research findings revealed that soft skills significantly mediated the relationships between strategic planning and job performance β = 0.287, t > 1.645, p < 0.001) and training strategy and job performance (β = 0.081, t > 1.645, p < 0.05). The findings of this study suggest that improving and strengthening the soft skills element can influence strategic planning and training strategies with regards to the job performance of police officers in Palestine. The theoretical implications of this study also contribute towards the construction of a new model to improve job performance by means of increasing awareness towards strategic planning and training strategy, in addition to soft skills. Finally, the practical implications of this study have significant influence for the decision-making of top management of the Palestinian Police Force, with the fundamental objective of decreasing crime and ensure public safety and social structure.

The study aimed to identify the impact of Managerial Obstacles on institutional performance in the General Directorate of Social Development and Social Institutions in Dhofar Governorate and verify the effectiveness of social institutions as a mediating variable. This study relied on the use of the descriptive-analytical method. The study adopted questionnaires to collect data according to previous studies with minor modifications. The study sample consisted of (327) individuals working in the directorate, which numbered (25) institutions and directorates. The questionnaire consisted of (57) items and (5) items for demographic information. The required statistical tests were conducted to achieve the study's objectives, starting from analyzing the primary statistical data using the (SPSS) program, which summarized the descriptive data of the study sample and examined the data. The structural equation modeling program - (SEM-AMOS) was used to test the study's hypotheses. The study found a direct, positive, statistically significant effect of the effectiveness of institutions on institutional performance in the General Directorate of Social Development in Dhofar Governorate. It also found a direct, negative, statistically significant effect of managerial obstacles on the effectiveness of institutions in the General Directorate of Social Development in Dhofar Governorate. Moreover, it also showed a direct, negative, statistically significant effect of administrative obstacles on institutional performance in the Directorate General of Social Development in Dhofar Governorate. The results also confirmed that social institutions' effectiveness partially mediates the relationship between managerial obstacles and institutional performance in the General Directorate of Social Development. This study has theoretical and practical implications that will contribute to the body of literature in Arab and international libraries by adding the model to the current study. This study will contribute to the targeted community by providing empirical results that show the most important obstacles that the Directorate General of Social Development in Dhofar Governorate suffers from.