Percambahan pesat aplikasi media sosial membawa kemungkinan baharu bagi organisasi bukan untung untuk berkomunikasi dan melibatkan diri dengan orang ramai. Dunia kerajaan tempatan mempunyai objektif berterusan untuk melibatkan rakyat dalam keputusan awam dan kehidupan awam. Amalan ini, dikenali sebagai penglibatan awam. Media sosial boleh menjadi alat penyertaan dan penglibatan, iaitu penyampaian maklumat melalui media sosial yang bertujuan untuk menggalakkan penyertaan dan penglibatan orang ramai dengan memberikan komen, maklum balas, dan input kepada agensi kerajaan. Interaksi jenis ini boleh berbentuk komunikasi awam, apabila maklumat disampaikan daripada kerajaan kepada rakyat, dan penyertaan awam, apabila rakyat terlibat secara aktif dalam perbincangan awam dan terdapat aliran maklumat dua hala. Dalam kajian ini, penyelidik menganalisis tahap penglibatan orang ramai dengan amalan kementerian di Malaysia dan mengira kadar penglibatan setiap kementerian melalui Facebook, platform media sosial untuk berkongsi isu semasa dalam dan luar negara Penyelidikan ini dijalankan selama 8 bulan. dari 1 Mac 2021, hingga 31 Oktober 2021. Melalui formula baharu bagi pengukuran Kadar Penglibatan, keputusan menunjukkan 13 akaun daripada 27 akaun Facebook kementerian menerima kualiti Kadar Penglibatan yang rendah, bermakna 77.78% akaun Facebook kementerian tidak dapat untuk mengoptimumkan akaun Facebook mereka untuk mendapatkan penglibatan daripada pengikut mereka.

If nothing is accomplished to stop it, the virality of fake news on social media will continue to grow and become more damaging, particularly among young people. Recognizing false information and verifying sources has become increasingly important as people rely on the Internet and social media for their news. The primary objective of this study is to assess the level of understanding of fake news media literacy among university students. Forty-three Universiti Sains Islam Malaysia students enrolled in the New Media Communication program were polled for this research. This study uses descriptive statistics to analyze the data collected via Google Forms—the results of examining the data generated immediately through a Google form. Young people read the news online but still have limited media literacy when assessing the truth of information. Research suggests that false statement is commonly discovered because young people do not carefully examine online news. Researchers conduct in-depth interviews and studies with this demographic to better understand how young people process information and evaluate its veracity. This research adds to the expanding body of knowledge on student use of social media in Malaysia, especially on how students get their news in light of the results of this pilot study, the main research project will consist of in-depth interviews with students to understand more about their perspectives on how to identify and differentiate between real and fake news.

This study aims to analyze how Indonesia’s national online media covers the issue of climate change. Media coverage of climate change is a fairly important issue in Indonesia to analyze how the media makes the issue of climate change a media agenda and, at the same time, monitor how the government’s commitment to the issue of climate change both in terms of policy, prevention, and handling. The method used is a descriptive quantitative content analysis method using a sentiment analysis approach. This study analyzed 3608 titles of news articles published in five Indonesian national online media, namely Antaranews, Detik.com, and Republika.co, Tempo.co, and Tribunnews.com during the five years 2019-2023. The study results show that the frequency of the coverage of climate change issues is most widely reported by Antaranews at 51% and is dominated by positive sentiments as a media company owned by the Indonesian government. In contrast to non-government-owned media, namely Detik.com, Republika, Tempo.co, and Tribunnews.com, the issue of climate change is also on the media agenda, although more than Antara news. This media agenda setting is close to the media framing of climate change issue policies, not merely the amount of coverage but climate change is highlighted on the focus of how weak the handling of the impacts of climate change is.

Islamic tourism highlights the growing importance of what for many may be an untapped and unknown market. With one billion followers across 57 countries, Islam’s role in tourism is important to tourism and hospitality managers in both Muslim and non-Muslim countries. Consequently, government policies, strategies and programs have laid undue emphasis on the growth of ‘Halal-Hotel’; a total Islamic accommodation standard that prescribes by Islam-ic rules. Halal is fast gaining worldwide recognition and this is not merely because the Mus-lim Ummah is growing in number, but more significantly, because halal is being recognized as a new benchmark for safety and quality assurance. Unfortunately, there are ambiguities pertaining the criteria for ‘halal hotel’ in the hotel sector because the lack of consensus among stakeholders within the Muslim-friendly tourism and hospitality (MFT) sector in Ma-laysia. Furthermore, The translation of Arabic-Islamic terminology into Malay language may offer its advantages as well as challenges to all relevant tourism stakeholders within the Mus-lim-friendly tourism and hospitality (MFT) sector in Malaysia. In terminology translation, equivalents in the target language are usually preferred to be as concise as possible and able to maintain existing morphological and semantic relationship between the translated terms and other morphologically and semantically related source language terms. Moreover, re-searchers and hotel operators have struggled to arrive to an agreement as to what is the most appropriate term or concept that could best and comprehensively describe a hotel that operates according to the Islamicrules and regulations. Therefore, this research aims to identify the dimensionality of ‘halal hotel’ concepts and to explore the suitability of adopting the ‘halal hotel’ as the term to be use among the Muslim-friendly tourism and hospitality (MFT) sectorin Malaysia. A qualitative research method is chosen to conduct this research, and the samples are from the stakeholders which consist of Islamic scholars, hotel operator and the hotel’s guest.

This research examines the usage of digital media technology in the frame of social awareness and change through social media management. Digital communication by implementing multi-level and channel for dissemination of information allows people and communities to communicate around the world, breaking down geographical barriers. The purpose of this research is to explore the potential of a designed campaign program for specific purposes which provides a platform of understanding and practical activities (skills) that have been applied in real communication work. Organisation of campaign information as part of life-long learning developed as an exposure to operation concepts and understanding that able to be delivered effectively towards communities. Employing quantitative methodology, a comprehensive survey questionnaire was meticulously administered to a diverse of 100 respondents among students and communities. This research adds to the body of knowledge on this study and emphasises its significance in a wider context. Survey questionnaires distributed and answered before and after course from the stimuli, where subsequently personal enhancement also had been ensued from the list of questions. This research found that empowering digital skills improved students and communities from lower-order to highercreativity order in designing e-Campaign on social awareness and change. This research advances knowledge on how digital skill empowerment can foster creativity and can be utilised as a resource by society including educators and instructional designers to better understand how digital media can support greatly in influencing audiences and navigating the social media management nowadays.

The emergence of e-commerce through Information and Communication Technology (ICT) development is among important strategic forces that would transform Malaysia to a knowledge based economy especially in tourism and hospitality industry. Therefore, it is important to understand the dynamics of the e-commerce especially on online service encounter and how the value of the service can be developed in the cyber environment. The interactive relationship with the client and the service provider is the critical moment to make consumers “commit” to a web site. Therefore, this study intends to investigate the relationship of e-Hospitality elements and E-S-Qual on attitude toward website and the mediating effects of flow. The result shows that attitude toward website was explained by both e-Hospitality and ES- Qual and enhanced through the flow. However, the research is without a limitation. First, the experience with the hotel website among the respondents was not tested a priori; second, the measurement was tested specifically on Malaysia hotel website; thirdly, the variability of respondent demographic; and finally, the limitations of the convenience sampling process that affect the generalisability of the results.

Mutakhir ini, negara Malaysia sering kali berhadapan dengan masalah Kristianisasi yang berlaku dalam kalangan masyarakat Melayu Islam. Tidak kurang juga cubaan untuk memurtadkan umat Islam dan beberapa isu lagi yang melibatkan agenda tertentu gerakan Kristianisasi ini. Gerakan Kristianisasi ini telah menimbulkan kerisauan dalam kalangan ahli masyarakat terutamannya kaum Melayu yang begitu sinonim dengan Islam. Media memainkan peranan yang penting dalam memberi maklumat kepada pembaca mengenai isu Kristianisasi yang berlaku dan menunjukkan kecenderungan masing-masing dalam melaporkan mengenai sesuatu isu itu. Oleh itu, artikel ini bertujuan untuk mengkaji perlaporan serta peranan yang dimainkan oleh akhbar arus perdana berlainan bahasa dan kumpulan sasaran iaitu Utusan Malaysia dan The Star dalam melaporkan mengenai sebuah isu yang dikaitkan dengan gerakan Kristianisasi iaitu cubaan untuk memurtadkan orang Islam di gereja Damansara Methodist Church (DUMC) pada tahun 2012. Kajian ini telah menggunakan pendekatan analisis kandungan kuantitatif dan kualitatif. Dapatan kajian ini mendapati akhbar Utusan Malaysia memberi keutamaan dan penonjolan yang lebih mengenai isu berbanding akhbar The Star dan Utusan Malaysia didapati lebih menyokong tindakan yang diambil oleh pihak JAIS terhadap gereja DUMC dalam pelaporannya.

These articles explore interpersonal communication in the tourism industry. As the industry faced changes post-pandemic, there is a great reason for the industry to refine people inside the industry, especially the frontliners. Since the frontliners are the first people met and greeted by the tourist, the responsibilities of these groups of industrial players are indeed higher than others. Pieces of the literature suggest that tourism service providers must have expressive communication skills to give a superior product and create a pleasant experience for tourists. Hence, tourism frontliners are expected to be able to express effective interpersonal communication skills both internal and external communication. Interpersonal communication skills in dealing with people are one of the major demands in the industry nowadays. This has created a skills gap in the hospitality industry, which must be addressed if businesses are to remain competitive. It is suggested that the staff in tourism and hospitality should be carefully recruited and should undergo continual training because their communication skills are a significant indicator of their ability to foster favorable interactions with clients. Therefore, this conceptual paper aims to suggest an Islamic approach to improve current tourism frontliners interpersonal communications through Islamic-based communications. The need for interpersonal communication skills in the tourism industry is also highlighted in this article. An integrated model of tourism interpersonal communication with Islamic-based communication was proposed at the end of the article. It is hoped that this conceptual paper will be a stepping stone for research in tourism communication from an Islamic view.

Religion often serves as a sensitive element in a plural society like Malaysia due to its deeply held beliefs, cultural significance, and potential for conflict. In such society where multiple religions coexist, differences in religious beliefs, practices, and values may lead to tensions and challenges in maintaining peace and harmony in the country. This study explores the reporting of religion conflicts in Malaysian newspapers using the Hierarchy of Influences Model by Shoemaker and Reese. Malaysia’s diverse society often sees religious conflicts covered extensively, reflecting a complex interplay of influences of journalistic practices. This model provides a holistic framework, considering individual, organizational, extra-media, ideological, and societal levels. Individual factors such as journalists’ beliefs and norms influence their reporting decisions. Organizational factors like editorial policies and resource constraints also shape coverage. External influences. Including government regulations and societal expectations, add pressure to the reporting. Ideological influences from political and religious ideologies affect how conflicts ae portrayed. Societal factors such as public opinion and historical contexts contribute to the framing. This research employs a qualitative approach through in-depth interviews with the 10 journalists and editors of Utusan Malaysia, The Star, Berita Harian and The News Straits Times newspapers. By understanding these influences through a thematic analysis, the study aims to offer insights into media representations, ethics, and interreligious dynamics in multicultural societies, fostering informed discussions on conflict resolution.

Internet, media sosial dan perhubungan awam memainkan peranan penting didalam organisasi pada masa ini. Kertas seminar ini menghuraikan peranan internet, media sosial dan perhubungan awam pada masa kini dimana kita tidak dapat lari dari mengadaptasikan teknologi media sosial didalam kehidupan seharian kita. Selain itu ia mendedahkan juga strategi perhubungan awam di Malaysia didalam menangani isu-isu perhubungan awam dan internet di Malaysia secara amnya. Selain itu ia juga kertas ini juga memperlihatkan faedah dan kategori media sosial didalam Perhubungan awam dan juga cabaran-cabaran perhubungan awam dalam media sosial.

Golongan Lesbian, Gay, Biseksual dan Transgender (LGBT) semakin mendapat per-hatian dan sokongan di seluruh dunia terutamanya di negara Barat. LGBT adalah go-longan homoseksual yang mengamalkan gaya hidup songsang berlawanan dengan fitrah manusia semulajadi. Umum mengetahui Islam melarang sebarang perbuatan yang menjurus kepada perhubungan sejenis dan hal ini menyebabkan isu-isu meli-batkan golongan ini sering kali menjadi perbincangan yang hangat dalam kalangan masyarakat dan media. Faktor agama Islam sebagai agama rasmi bagi negara ini dan masyarakat majoritinya hampir 60 % yang beragama Islamturut menjadikan isu yang melibatkan golongan LGBT ini sering kali mendapat perhatian. Perbincangan dan pelaporan oleh akhbar arus perdana yang berkaitan golongan ini amat penting untuk dikaji kerana pemberitaan yang salah dan lebih-lebih lagi melibatkan agama Islam boleh menjadi pencetus kepada konflik. Agama Islam dan Muslim sebelum ini turut dikaitkan dengan keganasan dan ekstrimisme sehinggakan menyebabkan representasi media mengenai Islam selalunya bersifat negatif. Oleh itu, kajian ini membin-cangkan mengenai pelaporan akhbar-akhbar terpilih di Malaysia mengenai isu penganjuran program Seksualiti Merdeka di Malaysia. Tiga sampel akhbar dikaji iaitu akhbar Utusan Malaysia, The Star dan Malaysiakini. Ketiga-tiga akhbar ini mempunyai ideologi, sasaran pembaca dan pemilikan yang berbeza. Bagi menjawab objektif, kajian ini menggunakan kaedah analisis kandungan kuantitatif dan analisis kan-dungan kualitatif bagi memahami bagaimana isu ini dilaporkan dan dibingkaikan oleh akhbar yang terpilih.. Dapatan kajian menunjukkan akhbar-akhbar yang dikaji menunjukkan perbezaan yang ketara dalam melaporkan isu ini mengikut kepent-ingan ideologi dan pemilikan sesebuah akhbar itu.

This study aims to analyze the metamorphosis of Giring Nidji from Music Stage to Politics Stage. Political dynamics in Indonesia are an attraction for all groups and levels of society, including musicians. This research begins by looking at the phenomenon of artists who have entered the world of politics, in this case Giring Ganesha, the vocalist of the band Nidji. He decided to leave the world of music that had raised his name to advance in the 2019 Legislative Candidate Election. After 15 years of working in the music world with his band Nidji, Giring Ganesha finally decided to resign and chose to enter politics. This study used the Symbolic Interaction Theory of George Herbert Mead and Herbert Blumer. This type of research is qualitative with a constructivist paradigm using a case study research method. The data collection techniques used interviews and observations. Four informants were selected as the main data and Giring himself was the key informant in this study. The results of this study indicate that in the metamorphosis process of Giring Ganesha from a musician to a politician, he has gone through several long stages such as preparation stage, play stage, game stage, generalizing stage, and becoming a legislative candidate. Eventually, he has formed his current self-concept and thoughts as a politician.

Transcendental communication is a part of ritual communication. This form of communication is the least discussed in the discipline of communication. This study discusses transcendental communication in a pilgrimage to the burial site of Habib Abdurrahman in Cikini, Jakarta. The paradigm of this study is a constructivist paradigm using a qualitative approach with a case study method. The techniques used for data collection are interviews, observation, literature study, and documentation. The results show that the meaning of pilgrimage as a medium for transcendental communication is built on three things, namely, communicative situations, communicative events, and communicative acts, all of which can be observed from the attitudes of the pilgrims. These three elements are based on spiritual values in Islamic religious beliefs strengthened by the Sunnah of the Prophet Muhammad and continued by generations after that until today. Thus, this study contributes to the existence of Islamic communication scholarship where every communication behavior in everyday life is always based on human personal communication with the creator.

The proliferation of fake news has become a pervasive issue today. As information spreads rapidly through various online platforms, it is crucial for the society to develop a shield to protect themselves from being exposed to the dangers this platform might have especially among the youths. This extended abstract aims to explore on the self-awareness among the Malaysian youths regarding fake news and its implications. Findings showed a high level of self-awareness on fake news which very much related to media literacy.

Today, social media are frequently associated with the propagation of defamation, which is believed to impact society negatively. Most of this fake news originates via Whatsapp, Twitter, and Telegram applications, indicating that this social media facility that facilitates the transmission of fake news continues to exist.This study aims to explore and understand the style of news writing in preventing fake news on digital media platform devoted to news literacy from the perspective of a media practitioner. The debate will focus mostly about fake news and the appropriate journalistic methodology for reporting on digital news sites. Identifying the factors that influence the evolution of the style of journalism on digital media is a further crucial endeavour. The objectives of the study were achieved through the use of semi-structured qualitative interviews. In-depth interviews were conducted with ten media professionals until the data set was saturated. According to the findings of the study, data journalism is the news writings styles that can aid in the prevention of “fake news” in digital media. In addition, research demonstrates that data journalism is characterised by data capture, graphics, and visualisation. This study seeks to contribute to the existing body of knowledge by demonstrating how the expansion of journalistic style on online news websites has made new journalistic practises relevant.

Akhbar memainkan peranan penting dalam menyampaikan mesej dan akhbar juga sangat berpengaruh dalam mengekalkan keharmonian antara masyarakat. Lebih-lebih lagi di negara Malaysia yang mana semua tahu Islam adalah agama rasmi bagi negara ini. Kajian ini bertujuan untuk mengkaji wacana akhbar arus perdana di Malaysia berkaitan sebuah isu konflik yang melibatkan kumpulan minoriti dan Islam iaitu isu penganjuran pesta arak “Oktoberfest” serta “Better Beer Festival”, 2017. Kajian ini menggunakan kaedah analisis wacana kritis dan mengambil pendekatan kualitatif. Dapatan kajian menunjukkan akhbar Utusan Malaysia dilihat lebih menyokong status quo dan tindakan pihak berkuasa/ pemerintah. Namun begitu, The Star mengambil pendekatan untuk mengkritik tindakan pihak kerajaan yang telah membatalkan pesta tersebut namun dilakukan secara terkawal. Wacana yang berbeza antara kedua-dua akhbar memberikan gambaran yang jelas mengenai perkaitan ekonomi politik dan pengaruh kaum dan agama yang berlaku di Malaysia dan agama Islam telah dijadikan sebagai alat untuk manfaat politik pihak-pihak tertentu.