Foodborne disease related to commercial eateries remains a major concern in food safety control programs worldwide. This study aimed to assess the impact of the FOODAlyzer© as a web-based food safety education system on the knowledge, attitude, and perception of selecting commercial eateries among students of non-health-related courses in higher educational institutions in Peninsular Malaysia. The interventional study design was used as follows: the intervention group (n = 59) was compared with the control group (n = 59) in the pre-test (before the intervention), post-test (immediately after the intervention), and follow-up post-test (two weeks later). Baseline data showed that both the intervention and control groups had no significant difference in knowledge score, attitude, and perception. The intervention group achieved a higher knowledge score (p = 0.022) and attitude score (p < 0.0001), indicating a significant impact of food safety education in the FOODAlyzer© compared with the control group. The test of within-subjects showed a significant increase in respondents’ scores on knowledge, attitude, and perception. By contrast, the test of between-subjects found that the intervention group achieved a higher knowledge score (p = 0.022) and attitude score (p < 0.0001), which indicates a significant impact of food safety education compared with the control group. The findings suggest that knowledge and attitude in selecting commercial eateries based on food safety criteria among the students remained lacking. This paper presents the impact of food safety education to empower consumers towards the selection of commercial eateries and thus reduce the risk of foodborne illness.

Determining the level of customer satisfaction in cleanliness regarding a product or service is a significant aspect of businesses. However, the availability of feedback tools for consumers to evaluate the cleanliness of a restaurant is a crucial issue as several aspects of cleanliness need to be evaluated collectively. To overcome this issue, this study designed a survey instrument based on the standard form used for grading the food premises and transformed it into a seven Likert scale questionnaire and consists of seven questions. This study employed fuzzy conjoint analysis to measure the level of satisfaction in cleanliness in food premises. This pilot study recruited 30 students in Universiti Teknologi MARA (UiTM) Seremban 3. The student’s perception was represented by the scores calculated based on their degree of similarities and corresponding levels of satisfaction, whereby, only scores with the highest degree of similarity were selected. Furthermore, this study identified the aspects of hygiene that assessed based on the customers’ satisfaction upon visiting the premises. The results indicated that the fuzzy conjoint analysis produced a similar outcome as the statistical mean, thus, was useful for the evaluation of customer satisfaction on the cleanliness of food premises.