The significance of transfer of training to organizations has been acknowledged by many studies. However, the consequences of transfer of training, particularly for employees, have still not been adequately explored. The present study was conducted to address this gap. Specifically, it explores the relationship among transfer of training, service quality and job satisfaction. Data for this study were collected through surveys of employees, their supervisors and their colleagues. Data were analysed using structural equation modeling. The findings reveal that transfer of training is positively and significantly associated with both service quality and job satisfaction. � 2013 John Wiley & Sons Ltd.

Purpose: One important factor that influences the success of transfer of training in the workplace is the employees' learning level following the training. The association between learning and transfer of training has been established by previous studies. However, to date only a few empirical studies have examined the moderating factor that could strengthen the link between these two variables. This study has been conducted to addresses this gap. Specifically, the purpose of this paper is to explore the moderating effect of job satisfaction on the relationship between learning and transfer of training. Design/methodology/approach: The data for this study have been collected from two sources: the employees of public sector organizations in Malaysia and their supervisors through surveys. Findings: The findings reveal that learning has an important role as a predictor of transfer of training but job satisfaction was found to have no moderating effect in this study. Research limitations/implications: The finding illustrate that management in public sector need to ensure that the employee gains new knowledge and skills from a particular training they have attended, in order to maximize return on training investment. Originality/value: This study extends the discussion and understanding on factors that influence transfer of training at public sector organizations in a non-Western context, specifically Malaysia, a developing country in Southeast Asia. � Emerald Group Publishing Limited.

The paper is to identify the relationship between psychological contract breach and transfer of training. There is a lack of study between psychological contract breach and transfer of training among workers in Malaysia. 425 respondents from Malaysia Civil Defense Department, Bangi, Selangor, Malaysia who had attended the Disaster Preparedness training from March to May, 2015 were selected as the sample of this study. The instrument used was Robinsson and Marinsson questionnaire and was analyzed using the quantitative method. The finding of the study showed that there was a strong correlation between the transfer of training and psychological contract breach of the respondents. The majority of the respondents found that psychological contract breach can influence their ability to transfer the knowledge and skills gained from the training to their workplace. � 2017 American Scientific Publishers All rights reserved.