Publication:
Malaysians' awareness towards legal metrology and Weights and measures act, 1972 The case of metrology corporation Malaysia sdn. bhd. (MCM)

Simple item page
dc.contributor.authorNazim, AMen_US
dc.contributor.authorAbuJarad, Ien_US
dc.contributor.authorSulaiman, Men_US
dc.contributor.authorbin Hamzah, Ien_US
dc.date.accessioned2024-05-29T02:49:45Z
dc.date.available2024-05-29T02:49:45Z
dc.date.issued2019
dc.description.abstractPurpose The purpose of this study is to examine the level of awareness of the public about Weights and Measures Act, the awareness of Metrology Corporation Malaysia (MCM) services such as verification sticker and the awareness about ways to file a complaint by the public. Design/methodology/approach A quantitative research methodology survey was used to collect data. The quantitative collected data were analysed to achieve the objectives of this study. Findings The results of this study showed a low awareness level of the general public, especially non-stakeholders, knowledge, attitude and actual behaviour about the work of verification and re-verification and checking for verification sticker as well as ways of complaining if the instrument is not verified. In addition, the number of stakeholders working in the legal metrology area was high and Facebook was one of the most preferred media by the public to get awareness messages. Research limitations/implications - It is recommended for other researchers to enlarge the sample size and implement the study on more companies in the industry. Practical implications - The findings of this study revealed that public awareness, knowledge and intention have significant and positive relationship with actual behaviour of the public and that awareness, knowledge and actual behaviour among the non-stakeholder were low compared to the stakeholder. The results also enriched the stakeholders in legal metrology for improving public awareness, knowledge and actual behaviour toward the legal metrology and Wight and Measure Act, 1972. Social implications This study shows that Facebook was one of the most preferred media by the public to get awareness messages. This reflects the important role that social media plays. This is useful to the companies because it helps them understand the preferences of public in the society. In addition, the results of this study are useful to the decision-makers in the industry, which is expected to impact the performance of such companies. Originality/value This study is among the few studies conducted in the Malaysian context.
dc.identifier.doi10.1108/IJOES-01-2019-0003
dc.identifier.epage631
dc.identifier.isbn2514-9377
dc.identifier.issn2514-9369
dc.identifier.issue4
dc.identifier.scopusWOS:000493837600008
dc.identifier.spage617
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/10927
dc.identifier.volume35
dc.languageEnglish
dc.language.isoen_USen_US
dc.publisherEmerald Group Publishing Ltden_US
dc.relation.ispartofInternational Journal Of Ethics And Systems
dc.sourceWeb Of Science (ISI)
dc.subjectAwareness levelen_US
dc.subjectLegal metrologyen_US
dc.subjectWeights and measures acten_US
dc.titleMalaysians' awareness towards legal metrology and Weights and measures act, 1972 The case of metrology corporation Malaysia sdn. bhd. (MCM)en_US
dc.typeArticleen_US
dspace.entity.typePublication

Files

Collections

Web of Science_WoS