Publication:
The effect of recover satisfaction, severity and psychological contract violation toward boycott in halal violation incident

Simple item page
dc.contributor.affiliationsFaculty of Economics and Muamalat
dc.contributor.affiliationsUniversiti Kebangsaan Malaysia (UKM)
dc.contributor.affiliationsUniversiti Malaysia Sarawak (UNIMAS)
dc.contributor.affiliationsUniversiti Sains Islam Malaysia (USIM)
dc.contributor.authorOmar N.A.en_US
dc.contributor.authorNordin N.A.en_US
dc.contributor.authorNazri M.A.en_US
dc.date.accessioned2024-05-28T08:26:46Z
dc.date.available2024-05-28T08:26:46Z
dc.date.issued2016
dc.description.abstractUnderstanding halal violation effect is important as it can harm product through negative behaviors. This study aims to investigate the effect of psychological contract violation (PCV), recovery satisfaction and severity of violation on boycott. Furthermore, this study will also examine the moderating effect of PCV in the relationship between recovery satisfaction and severity of violation on boycott. A total of 212 questionnaires were collected from consumers who were aware and/or had experienced the violation of a halal product in Malaysia. A hierarchical linear regression analysis was used to test the research model. This study found that PCV and recovery satisfaction have a significant influence on boycott. The contribution of this study is obvious as the resulting outcomes can be capitalized as a guideline for managers to design recovery action towards halal violation incident. This study is among the first few attempts towards investigating halal violation and psychological contract violation effect. 2016, Malaysian Consumer and Family Economics Association. All rights reserved.en_US
dc.description.natureFinalen_US
dc.identifier.epage132
dc.identifier.issn15112802
dc.identifier.scopus2-s2.0-85043791844
dc.identifier.spage118
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85043791844&partnerID=40&md5=09d1de1c01801bb69a01f812efa68ba9
dc.identifier.urihttps://www.majcafe.com/wp-content/uploads/2017/04/9.-recover-satisfaction.pdf
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/8755
dc.identifier.volume19
dc.languageEnglish
dc.language.isoen_USen_US
dc.publisherMalaysian Consumer and Family Economics Associationen_US
dc.relation.ispartofMalaysian Journal of Consumer and Family Economicsen_US
dc.sourceScopus
dc.subjectBoycotten_US
dc.subjectHalalen_US
dc.subjectPsychological contract violationen_US
dc.subjectRecovery satisfactionen_US
dc.subjectSeverityen_US
dc.titleThe effect of recover satisfaction, severity and psychological contract violation toward boycott in halal violation incidenten_US
dc.typeArticleen_US
dspace.entity.typePublication

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
The Effect Of Recover Satisfaction, Severity And Psychological Contract Violation Toward Boycott In Halal Violation Incident.pdf
Size:
363.13 KB
Format:
Adobe Portable Document Format
Description:
The Effect Of Recover Satisfaction, Severity And Psychological Contract Violation Toward Boycott In Halal Violation Incident
Download

Collections

Scopus