Facilitating Digitalization Adoption for Small and Medium Enterprises in Malaysia

This article discusses how digitalization has become a driving force for economic and social progress in Malaysia, particularly in creating new opportunities for Small and Medium Enterprises (SMEs) to expand their market reach and enhance productivity. The article emphasizes the importance of creating a business model that incorporates the appropriate strategy, processes, and infrastructure to succeed in the digital economy. The article also examines the advantages of digital technology and data, and how they streamline corporate operations and enhance productivity and efficiency. The article proposes a conceptual framework based on existing models and identifies four gaps that can support the digitalization process in SMEs more effectively. Overall, this article highlights the significance of embracing digitalization in today's entrepreneurial environment to create new opportunities for SMEs and enhance their competitiveness in the global market.