Publication: Relationship Between Emotional Intelligence and Work Commitment among Police Officers in IPD Sabak Bernam, Selangor
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Date
2024-08
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Islam Malaysia
Abstract
A career as a police officer is a noble one, but it can also be a high-pressure job, with demanding tasks in terms of mental, physical and personal safety. Emotional intelligence plays an important role in completing tasks with dedication and a good attitude. This study aims to understand the emotional intelligence among police officers at IPD Sabak Bernam. By involving 70 police officers, this study uses the Emotional Intelligence Inventory (EQ) and the Career Commitment Inventory. Data were analyzed using the Statistical Package for Social Sciences (SPSS) version 25.0 software.
This study examines five main aspects of emotional intelligence which include the identification of one's own emotions, management of emotions, motivation of negative emotions, identification of other people's emotions, and relationship management. The results of the study show that participants express a different understanding in each aspect of emotional intelligence, with the statement "Emotions are something that makes my life meaningful" getting the highest score in self-identification of emotions (4.86 with a standard deviation of .669). However, there are variations that were significant in the way participants understood and valued their own emotions, showing a diversity of perspectives on the role of emotions in personal life. This study is consistent with Goleman's theory of emotional intelligence (1995) which emphasizes the importance of self-awareness, emotional control, motivation, empathy, and social skills.
The results of this study support the diversity of levels of emotional intelligence among police officers, highlighting the complexity of emotional intelligence and its multifaceted nature. This study provides a meaningful picture of the emotional intelligence of police officers at IPD Sabak Bernam. Implications of this study include appropriate emotional intelligence training and development programs for police officers. Further research could explore the relationship between emotional intelligence and job performance, stress, and overall well-being among police workers, as well as the impact of cultural and work environment factors on emotional intelligence in the police force.
Description
Matric: 3221148 (FKP)
Keywords
Police officer, Emotional intelligence, Organizational behavior, Personnel management, Employment, Psychology
Citation
Siti Norasmindar Binti Zaidi (2024). Relationship Between Emotional Intelligence and Work Commitment among Police Officers in IPD Sabak Bernam, Selangor [Master’s thesis, Universiti Sains Islam Malaysia]. USIM Research Repository.