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Mediation in Cases of Halal Abuse: A Consumer’s Perspective

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dc.contributor.authorMustafa Afifi Ab Halim
dc.contributor.authorHendun Abdul Rahman
dc.contributor.authorAdzidah Yaakob
dc.contributor.authorFadhilah Mohd Ali
dc.contributor.authorSuhaida Che Musa
dc.contributor.authorNurul Anessa Rosley
dc.date.accessioned2024-06-16T06:35:29Z
dc.date.available2024-06-16T06:35:29Z
dc.date.issued2023
dc.date.submitted2024-1-18
dc.description.abstractHalal is a term that is frequently used in both Muslim and non-Muslim nations. A growing demand for Halal goods and services together with instances of fraudulent or incorrect claims regarding the adherence to Halal standards has increased consumers’ ethical and religious concerns. The Halal sector is faced with innumerable problems, both domestically and internationally, which are mostly related to the misuse of the Halal stamp and other offences related to the Halal logo. Consumers are generally becoming increasingly aware of the Halal logo and information regarding the Halal status of a product’s ingredients before making a purchase. This qualitative study intended to identify the need for mediation when resolving Halal-related disputes from a consumer’s perspective. Information and data were sourced from statutes, articles, journals, newspapers, and magazines. Findings from the document analysis indicated that consumer expectations and producer education on Halal standards, procedures, and practices can all be accomplished through mediation. The ensuing awareness could aid in averting potential conflicts and raise general consumer satisfaction concerning the current degree of Halal abuse prevalent in the consumer market.
dc.identifier.doi10.52028/rbadr.v5i10.ART12.MY
dc.identifier.epage267
dc.identifier.issn2674-8835
dc.identifier.issue5
dc.identifier.spage253
dc.identifier.urihttps://rbadr.emnuvens.com.br/rbadr/article/view/203
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/19904
dc.identifier.volume10
dc.language.isoen_US
dc.publisherRevista Brasileira de Alternative Dispute Resolution
dc.relation.ispartofRevista Brasileira de Alternative Dispute Resolution
dc.relation.issn2674-8835
dc.relation.journalRevista Brasileira de Alternative Dispute Resolution
dc.subjectHalal
dc.subjectAbuse
dc.subjectConsumers
dc.subjectDisputes
dc.subjectMediation
dc.titleMediation in Cases of Halal Abuse: A Consumer’s Perspective
dc.typetext::journal::journal article::research article
dspace.entity.typePublication
oaire.citation.endPage267
oaire.citation.issue10
oaire.citation.startPage253
oaire.citation.volume5
oairecerif.author.affiliationUniversiti Sains Islam Malaysia
oairecerif.author.affiliationUniversiti Sains Islam Malaysia
oairecerif.author.affiliationUniversiti Sains Islam Malaysia
oairecerif.author.affiliationUniversiti Sains Islam Malaysia
oairecerif.author.affiliationUniversiti Sains Islam Malaysia
oairecerif.author.affiliationUniversiti Sains Islam Malaysia

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