Publication:
Testing The Validity Model For Measuring Customer Satisfaction Using (CFA)

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dc.contributor.authorRidowan Mohamed Ahmeden_US
dc.contributor.authorFuadah Binti Joharien_US
dc.date.accessioned2024-05-27T14:57:57Z
dc.date.available2024-05-27T14:57:57Z
dc.date.issued2016
dc.descriptionVolume :4 Issue: 6en_US
dc.description.abstractThe current study aimed to test the validity of a proposed model for measuring customer satisfaction in the Islamic financial institutions in the Libya. The proposed model consisted of the dimensions and standards of service quality evaluation based on the (service quality model). In order to achieve this, used (CFA) through the Amos program (Amos 21.0).The study population of customers of financial institutions consists of (Libyan Stock Market and the Bank of the Republic and the main branches). The findings of the study showed that the proposed model was valid for measuring customer satisfaction in the Islamic financial institutions in Libya.en_US
dc.identifier.epage20
dc.identifier.issn2310-6913
dc.identifier.issue6
dc.identifier.spage15
dc.identifier.urihttps://web.archive.org/web/20190801100002/http://www.ijpsbm.com/docs/papers/June2016/v4i603.pdf
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/4000
dc.identifier.volume4
dc.language.isoen_USen_US
dc.publisherInternational Journal of Pharmaceutical Sciences and Business Managementen_US
dc.relation.ispartofInternational Journal of pharmaceutical Sciences and Business Managementen_US
dc.subjectMaterial, Reactive, Security, Empathy, Reliabilityen_US
dc.titleTesting The Validity Model For Measuring Customer Satisfaction Using (CFA)en_US
dc.typeArticleen_US
dspace.entity.typePublication

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