The Determinants of Digital Wallet Usage Among University Students in Malaysia

With Malaysia amid transforming itself into a cashless society, digital wallet (e-wallet) providers are playing their part to change people mind sets and ensure that all Malaysians can keep up with digital payment. Due to this, understanding factors that influence the intention behind the usage of e-wallet such as perceived usefulness, perceived ease of use, social influence, security and perceive value is essential. This study applied technology acceptance model to investigate the factors that affect university student’s behavioral intention to use the e-wallet. The study used survey as the data collection method and the total respondents collected are 384 respondents. Data analysis used in this research includes the reliability test, descriptive analysis, variance inflation factor and ordinal logistic regression. The result showed that social influence is the most significant factor that influences behavioral intention to use the e-wallet because respondents are influenced by their family, friends, and advertisement to use the e-wallet.