The Importance of Adopting Islamic Leadership in the Royal Malaysian Customs Department (RMC) and its Impact on Staff and Work Productivity

This study examines the impact of Islamic leadership on staff productivity and work performance in the Royal Malaysian Customs Department (RMC), through a case study at the RMC Lawas Branch involving 8 informants. Findings indicate that Islamic leadership, characterized by responsibility, trustworthiness, commitment, consultation, and transparency, significantly enhances organizational management quality. These principles improve motivation, teamwork, integrity, and workplace relationships, thereby increasing productivity. The study concludes that Islamic leadership creates a conducive work environment and boosts organizational performance. These findings have important implications for promoting the integration of Islamic values in leadership practices across Malaysian government departments, potentially enhancing public service delivery