Publication:
Determinant Factors of the Behavioral Intention to Use Digital Payment for Zakat Al-Fitr Among Government Servant in Putrajaya

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Abstract

The use of digital payment is one form of financial technology (FinTech). Furthermore, there's a growing inclination among some Malaysians to digitally meet religious obligations, such as Zakat al-Fitr. Therefore, this study focuses on analyzing the behavioral intentions of government employees in Putrajaya concerning their Zakat al- Fitr contributions through digital means. It employs a modified version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model, omitting a moderator. The study encompassed 444 participants. Among the factors examined, performance expectancy emerged as the sole significant determinant. Additionally, the research reveals that the majority of payees are females, young adults, and prefer the lowest payment rate. This underscores the need for Zakat institutions to collaborate and establish standardized guidelines for digitally fulfilling Zakat al-Fitr obligations as a policy implication. Unlike traditional methods, digital transactions lack the involvement of an amil, emphasizing the importance of payees understanding all obligations and restrictions clearly.

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Matric: 3192653 (FEM)

Keywords

Digital payment, Financial technology (FinTech), Zakat al-Fitr, Putrajaya, Zakat, Behavioral intentions, Digital transactions, Government employees, Amil

Citation

Aman Shah Bin Siraj (2024). Determinant Factors of the Behavioral Intention to Use Digital Payment for Zakat Al-Fitr Among Government Servant in Putrajaya. [Master’s thesis, Universiti Sains Islam Malaysia]Universiti Sains Islam Malaysia: USIM Research Repository.

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