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Determinant Factors of the Behavioral Intention to Use Digital Payment for Zakat Al-Fitr Among Government Servant in Putrajaya
Date Issued
2024-06
Author(s)
Aman Shah Bin Siraj
Universiti Sains Islam Malaysia
Abstract
The use of digital payment is one form of financial technology (FinTech). Furthermore, there's a growing inclination among some Malaysians to digitally meet religious
obligations, such as Zakat al-Fitr. Therefore, this study focuses on analyzing the behavioral intentions of government employees in Putrajaya concerning their Zakat al-
Fitr contributions through digital means. It employs a modified version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model, omitting a moderator. The study encompassed 444 participants. Among the factors examined, performance expectancy emerged as the sole significant determinant. Additionally, the research reveals that the majority of payees are females, young adults, and prefer the lowest payment rate. This underscores the need for Zakat institutions to collaborate and
establish standardized guidelines for digitally fulfilling Zakat al-Fitr obligations as a policy implication. Unlike traditional methods, digital transactions lack the involvement
of an amil, emphasizing the importance of payees understanding all obligations and restrictions clearly.
obligations, such as Zakat al-Fitr. Therefore, this study focuses on analyzing the behavioral intentions of government employees in Putrajaya concerning their Zakat al-
Fitr contributions through digital means. It employs a modified version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model, omitting a moderator. The study encompassed 444 participants. Among the factors examined, performance expectancy emerged as the sole significant determinant. Additionally, the research reveals that the majority of payees are females, young adults, and prefer the lowest payment rate. This underscores the need for Zakat institutions to collaborate and
establish standardized guidelines for digitally fulfilling Zakat al-Fitr obligations as a policy implication. Unlike traditional methods, digital transactions lack the involvement
of an amil, emphasizing the importance of payees understanding all obligations and restrictions clearly.
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