Publication:
A research framework of electronic document management systems (EDMS) implementation process in government

dc.citedby9
dc.contributor.affiliationsUniversiti Teknologi Malaysia (UTM)
dc.contributor.affiliationsUniversiti Sains Islam Malaysia (USIM)
dc.contributor.authorAbdulkadhim H.en_US
dc.contributor.authorBahari M.en_US
dc.contributor.authorBakri A.en_US
dc.contributor.authorIsmail W.en_US
dc.date.accessioned2024-05-29T01:54:42Z
dc.date.available2024-05-29T01:54:42Z
dc.date.issued2015
dc.description.abstractMany governments today have implemented Electronic Document Management Systems (EDMS). The employment of EDMS systems has increased the operational (e.g. document storage and retrieval, auditing, workflow facilities, searching and publishing) effectiveness of governments on daily basis. However, not many studies had been undertaken into process of implementing EDMS in the government context. Therefore, this paper fills this gap by presenting a research framework for the implementation process of EDMS. Based on a content analysis of the reviewed literature, this paper identifies thirteen (13) common factors contributing to the implementation process of EDMS. The factors are: (1) Top management support; (2) Budgetary; (3) Implementation planning; (4) Anti-corruption; (5) Implementation staff; (6) Security and privacy; (7) Data quality, (8) User requirements; (9) Cooperation; (10) Systems integration; (11) Awareness; (12) Resistance to change; and (13) Staff training. All these factors subsequently were linked to the Prosci-ADKAR model of change to outline the structure of EDMS implementation process framework. The proposed framework contributes to the theoretical understanding of the EAI implementation process, which may support government practitioners in implementing the EDMS applications in their government organizations. The paper also highlights with three important issues that need to be explored further while developing the framework: 1) the EDMS implementation process meaning in system development life cycle; 2) the importance of EDMS implementation factors; and 3) the kind approach to investigate EDMS implementation process. � 2005 - 2015 JATIT & LLS. All rights reserved.
dc.description.natureFinalen_US
dc.identifier.epage431
dc.identifier.issn19928645
dc.identifier.issue3
dc.identifier.scopus2-s2.0-84948961285
dc.identifier.spage420
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84948961285&partnerID=40&md5=4f807594f8ba96b18214bad5243daa5b
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/9519
dc.identifier.volume81
dc.languageEnglish
dc.language.isoen_US
dc.publisherAsian Research Publishing Networken_US
dc.relation.ispartofJournal of Theoretical and Applied Information Technology
dc.sourceScopus
dc.subjectContent analysisen_US
dc.subjectEDMS factoren_US
dc.subjectEDMS implementationen_US
dc.subjectElectronic document management system (EDMS)en_US
dc.subjectImplementation processen_US
dc.titleA research framework of electronic document management systems (EDMS) implementation process in government
dc.typeArticleen_US
dspace.entity.typePublication

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