Publication:
Spectrum Of Consumer Awareness In Islamic Finance: Takaful Industry In Malaysia

dc.contributor.authorNur I’ffah Muhammad Nasiren_US
dc.contributor.authorRusni Hassanen_US
dc.contributor.authorAhmad Zamri Osmanen_US
dc.date.accessioned2024-05-29T08:21:32Z
dc.date.available2024-05-29T08:21:32Z
dc.date.issued2023
dc.date.submitted2024-2-9
dc.descriptionJournal of Muamalat and Islamic Finance Research Volume 20 No.2 Page (125-134)en_US
dc.description.abstractThis paper attempts to provide an overview of the consumer awareness of takaful by introducing categories that exist in the spectrum of consumer awareness. This is important to ensure the efforts taken in promoting consumer awareness of takaful are delivered in a comprehensive and effective manner. It also addresses the role of takaful operators related to promoting consumer awareness of takaful. The study adopts qualitative-based research. Primary data is gathered using semi-structured interviews and content analysis is undertaken to identify and interpret the data obtained from the interviews in developing the categories of consumer awareness. It has been discovered that the spectrum of consumer awareness of takaful can be categorized into four different categories which are awareness in terms of (1) importance of takaful coverage, (2) takaful product features, (3) takaful as a Shariah- compliant alternative to conventional insurance and (4) consumer’s rights and responsibilities to the takaful contract. The study also finds that the takaful operators in the industry need to collaborate and work as a whole in the effort to promote consumer awareness of takaful. This study appears as a primordial attempt to discuss and identify the categories that exist in the spectrum of consumer awareness with reference to the takaful industry in Malaysia; while other studies related to consumer awareness of takaful are more focused on examining the level of knowledge and awareness of consumers in takaful. This study has the potential to be applied in other sectors of Islamic finance such as Islamic banking and Islamic capital market.en_US
dc.identifier.citationMuhammad Nasir, N. I., Hassan, R. ., & Ahmad Zamri Osman. (2023). Spectrum Of Consumer Awareness In Islamic Finance: Takaful Industry In Malaysia. The Journal of Muamalat and Islamic Finance Research, 20(2), 125-134. https://doi.org/10.33102/jmifr.513en_US
dc.identifier.doihttps://doi.org/10.33102/jmifr.513
dc.identifier.epage134
dc.identifier.issn2948-5266
dc.identifier.issue2
dc.identifier.spage125
dc.identifier.urihttps://jmifr.usim.edu.my/index.php/jmifr/article/view/513/364
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/14615
dc.identifier.volume20
dc.language.isoen_USen_US
dc.publisherUSIM Pressen_US
dc.relation.ispartofThe Journal of Muamalat and Islamic Finance Researchen_US
dc.subjectConsumer, awareness, takaful, Islamic financeen_US
dc.titleSpectrum Of Consumer Awareness In Islamic Finance: Takaful Industry In Malaysiaen_US
dc.typeArticleen_US
dspace.entity.typePublication

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