The Factors That Influence Job Performance at Bumn Karya, Indonesia: The Role of Work Motivation as a Mediator

Research on job performance has been conducted in various contexts, such as in the
education, agricultural, and banking sector. However, knowledge on this issue in other
contexts, particularly the construction sector, is still limited. Therefore, this study was
conducted in the context of state-owned construction companies, known collectively as
BUMN Karya, to address this gap. BUMN Karya has a pivotal role in Indonesia’s
economic growth. This study examined the effects of organizational factors (human
resource management practices, transformational leadership) and individual factor
(organizational citizenship behavior, work motivation) on job performance. This study
also examined the effect of human resource management practices, transformational
leadership, and organizational citizenship behavior on work motivation. In addition, this
study examined the role of work motivation as a mediator between human resources
management practices, transformational leadership, organizational citizenship
behavior, and job performance. The research data were collected through survey from
776 employees of BUMN Karya. The data were analyzed with regression analysis to
test the direct relationships between the variables. Hierarchical regression analysis was
carried out to test the mediation hypotheses. The results showed the significant
relationship between organizational citizenship behavior and work motivation and
between organizational citizenship behavior and job performance. In addition, the
current study revealed a significant relationship between work motivation and job
performance. Finally, this study found work motivation as a mediator between
organizational citizenship behaviour and job performance.