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Measuring the performance of private higher education institutions in Malaysia

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dc.contributor.affiliationsFaculty of Economics and Muamalat
dc.contributor.affiliationsKolej Universiti Islam Pahang Sultan Ahmad Shah
dc.contributor.affiliationsUniversiti Sains Islam Malaysia (USIM)
dc.contributor.authorYaakub, Muhammad Hafizen_US
dc.contributor.authorMohamed, Zainal Abidinen_US
dc.date.accessioned2024-05-29T03:25:44Z
dc.date.available2024-05-29T03:25:44Z
dc.date.issued2020
dc.descriptionJournal of Applied Research in Higher Education Volume 12 Issue 3en_US
dc.description.abstractPurpose - The purpose of this paper is to propose a comprehensive model using balanced scorecard (BSC) approach instead of the current ranking system to measure the performance of private higher education institutions (PHEIs) in Malaysia as the ranking system is deemed inaccurate and certain items in the system are redundant. Design/methodology/approach - A cross-sectional survey was conducted involving 105 academicians from seven PHEIs in Malaysia. The data were analyzed for factor analysis using Principal Axis method with Promax rotation in IBM SPSS Statistics Version 20. Findings - The result demonstrates that 22 items were successfully extracted into four dimensions that suited the BSC approach with acceptable range of composite reliability and factor loading values. Research limitations/implications - The paper reveals the issues of ranking system of the current method in measuring performance of PHEIs. The proposed BSC model should be tested on more PHEIs to increase its validity and reliability. Practical implications - This research analyzes the performance of PHEIs from academicians' perspectives based on the four BSC perspectives. It can be considered as an alternative model for PHEIs' managers to measure performance of PHEIs in Malaysia rather than the current ranking system. Social implications - In the midst of intense competition in private higher education industry in Malaysia, it is crucial to understand that a high performance PHEI is expected to deliver quality tertiary education. This research assists the society to evaluate the strength of a particular PHEI in Malaysia, and further enable them to make a deliberate choice on which PHEI to enter. Originality/value - A growing concern for sustainability of PHEIs requires a method to be undertaken by the authority to measure PHEIs' performance. This paper addresses this concern by offering 22 items to measure PHEIs' performance and dictating the need to manage PHEIs in a strategic manner, not by ranking systemper se.en_US
dc.description.natureArticle in Press
dc.identifier.doi10.1108/JARHE-10-2018-0208
dc.identifier.epage443
dc.identifier.issn2050-7003
dc.identifier.issue3
dc.identifier.scopusWOS:000542039100004
dc.identifier.spage425
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85074033552&doi=10.1108%2fJARHE-10-2018-0208&partnerID=40&md5=8fc17ed1ae966cde1c78072bfd63e47f
dc.identifier.urihttps://www.emerald.com/insight/content/doi/10.1108/JARHE-10-2018-0208/full/html
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/12018
dc.identifier.volume12
dc.languageEnglish
dc.language.isoen_USen_US
dc.publisherEmerald Group Publishing Ltden_US
dc.relation.ispartofJournal Of Applied Research In Higher Educationen_US
dc.sourceScopus
dc.subjectBalanced scorecarden_US
dc.subjectOrganizational performanceen_US
dc.subjectFactor analysisen_US
dc.subjectPrivate higher education institutions performanceen_US
dc.subjectUniversity's performanceen_US
dc.titleMeasuring the performance of private higher education institutions in Malaysiaen_US
dc.typeArticleen_US
dspace.entity.typePublication

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