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Towards MS1900:2014 Quality Management System From Islamic Perspective: A Case Study At MACS

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dc.contributor.authorArbain Sarionen_US
dc.contributor.authorUmmi Salwa Ahmad Bustamamen_US
dc.contributor.authorAmir Shaharudinen_US
dc.date.accessioned2024-05-28T05:44:55Z
dc.date.available2024-05-28T05:44:55Z
dc.date.issued2015
dc.descriptionVol. 2 No. 1en_US
dc.description.abstractThis study explores strategies implemented by applicants towards achieving a quality management system from Islamic perspective, MS1900:2014 which ultimately will assist other organizations in pursuing the similar standard. A case study approach was used as methodology for the study. A semi-structured interview was carried out to answer the research question. The interview was conducted with Manager of Service Monitoring Division at Malaysian Airports Consultancy Services (MACS). The study found that there are several strategies implemented by MACS in accomplishment of the standard. Those strategies can be divided into two phases. Seeking a support and authorization from top management is the initial point for pursuing standards management system. A specific department or unit should be setting up in order to strategically obtaining the standard. This study focused the strategy implemented by a unique research unit in getting the MS1900:2014 which might be inadequate to be adopted by other organizations.en_US
dc.identifier.citationSarion, A., Ahmad Bustamam, U. S., & Shaharudin, A. (2015). TOWARDS MS1900:2005 QUALITY MANAGEMENT SYSTEM FROM ISLAMIC PERSPECTIVE: A CASE STUDY AT MACS. UMRAN - International Journal of Islamic and Civilizational Studies, 2(1). https://doi.org/10.11113/umran2015.2n1.16en_US
dc.identifier.doihttps://doi.org/10.11113/umran2015.2n1.16
dc.identifier.epage17
dc.identifier.issn2289-8204
dc.identifier.issue1
dc.identifier.spage8
dc.identifier.urihttps://jurnalumran.utm.my/index.php/umran/article/view/16
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/6308
dc.identifier.volume2
dc.language.isoen_USen_US
dc.publisherUTM Pressen_US
dc.relation.ispartofInternational Journal of Islamic and Civilizational Studiesen_US
dc.subjectQuality Management System from Islamic Perspective, MS1900:2014, Case Study, Business Strategyen_US
dc.titleTowards MS1900:2014 Quality Management System From Islamic Perspective: A Case Study At MACSen_US
dc.typeArticleen_US
dspace.entity.typePublication

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