Publication: A Conceptual Framework of the Relationship Between Total Quality Management, Human Resource Management Practices and Job Satisfaction Among Ras Al-Khaimah Police Officers
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Date
2023
Journal Title
Journal ISSN
Volume Title
Publisher
Penerbit USIM
Abstract
This study examines the mediating role of Human Resource Management (HRM) practices in the relationship between Total Quality Management (TQM) and job satisfaction among Ras Al Khaimah Police officers. TQM is a comprehensive approach aimed at improving quality at all levels of an organization, while job satisfaction is a critical factor for employee motivation and performance. The study focuses on the specific context of Ras Al Khaimah Police and aims to explore how HRM practices mediate the relationship between TQM and job satisfaction. The study utilizes a quantitative research design and collects data through surveys administered to Ras Al Khaimah Police officers. The survey measures TQM practices, HRM practices, and job satisfaction levels. Statistical analysis techniques, such as correlation analysis and mediation analysis, are employed to examine the relationships between the variables. The findings of this study are expected to provide valuable insights into the mediating role of HRM practices in the relationship between TQM and job satisfaction among Ras Al Khaimah Police officers. It is hypothesized that effective HRM practices will enhance the positive impact of Total Quality Management on job satisfaction. The study contributes to the existing literature by investigating the specific context of police officers and highlighting the importance of HRM practices in enhancing job satisfaction within a TQM framework.
Description
E-Prosiding SAIS 2023 Seminar Antarabangsa Islam dan Sains 2023 : “Peneraju Sains Islam di Persada Antarabangsa”/Penyunting Siti Rubaini Mat, Azman Ab Rahman, Nur Aina Abdulah, Anita Ismail
19 Disember 2023
Anjuran: Persatuan Kakitangan Akademik USIM (PKAUSIM) dengan kerjasama Fakulti Syariah dan Undang-undang USIM dan Institut Fatwa dan Halal (iFFAH)
Keywords
Total Quality Management, Human Resource Management, Job Satisfaction.
Citation
Mat, S.R, Rahman, A.Ab, Abdulah, N. A, Ismail, A. (Eds.). (2023). In E-Prosiding SAIS 2023 Seminar Antarabangsa Islam dan Sains 2023 (pp. 1–214). Penerbit USIM.