Publication: The Relationship Between the Level of Resilience and the Quality of Work Among Police Officers in IPD Seremban
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Date
2024-08
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Islam Malaysia
Abstract
The relationship between resilience levels and work quality among members of the Royal Malaysian Police (PDRM) holds significant importance within the police department. Given the demanding nature of police work, PDRM officers confront high pressure, challenges, and risks. Therefore, comprehending the factors impacting their psychological well-being and work quality, including resilience, offers valuable insights into enhancing the welfare and performance of PDRM officers. This study can improve PDRM officers' psychological welfare by elucidating the relationship between resilience levels and psychological well-being. Consequently, it can inform the development of programs to enhance their psychological welfare. Thus, the main objective of this study is to examine the relationship between the level of resilience and the quality of work among Police Officers, particularly in IPD Seremban. This study involved 292 respondents chosen by the stratified sampling technique and then analyzed using descriptive quantitative research methods and Pearson's correlation analysis. The study's findings reveal a strong positive correlation between the level of resilience and the quality of work among Police Officers in IPD Seremban, with a correlation coefficient (r) of 0.578. This correlation is statistically significant at the p < 0.001 level, indicating that the quality of work among these officers also tends to increase as resilience levels increase. The findings of this study are essential to provide an overview of the IPD administration and PDRM as well as the relevant ministries regarding the workplace stress scenario faced by workers, especially in the police service sector.
Description
Matric: 3221137 (FKP)-Restricted until Aug 2027
Keywords
Resilience, Quality of Work, Royal Malaysian Police (PDRM), Police Officers, IPD administration, Service sector, PDRM, Organizational behavior
Citation
Mohd Zul Azri Bin Ab Rashid. (2024). The Relationship Between the Level of Resilience and the Quality of Work Among Police Officers in IPD Seremban [Master’s thesis, Universiti Sains Islam Malaysia]. USIM Research Repository.