Stress and Coping Mechanisms: An Exploration of Mental Well-Being in the Narcotics Crime Investigation Department (NCID)

A career as a police officer is a noble one, but it can also be a high-pressure job, with tasks that are demanding from a mental, physical, and personal safety standpoint. Emotional intelligence plays an important role in completing tasks with dedication and a good attitude. This purpose aims to research the pressure and coping mechanisms faced by police officers at the Police Officers of Narcotics Crime Investigation Department (NCID) Of Sentul District Police Headquarters, Kuala Lumpur while carrying out their daily duties. To understand the level of their mental well-being, explore their experiences and determine the factors that play a role in influencing their mental well-being. This is because rarely researches the effects of raw stress that police officers are exposed to. The term “police officer” is a police officer with the rank of inspector of the Royal Malaysian Police.

The sample for the purpose and selection was the police officer with the rank of inspector at the Police Officers of Narcotics Crime Investigation Department (NCID) Of Sentul District Police Headquarters, Kuala Lumpur. This purpose uses a Qualitative approach by collecting data through in-depth face-to-face interviews with police officers who are involved in the daily duties of the Narcotics Crime Investigation Department (NCID) of Sentul District Police Headquarters. It is to measure the level of stress, understand its effects on mental and physical well-being, identify stress management strategies, and assess its influence on job performance and team relationships.

The findings of this purpose show that police officers have a high level of mental well-being. However, the findings of the purpose show that there are several suggestions to add mechanisms to improve the mental well-being of police officers at the Narcotics Crime Investigation Department (NCID) of Sentul District Police Headquarters, Kuala Lumpur. In addition, this purpose provides an opportunity for police officers to share their experiences and perceptions of how to overcome the pressure to convey to organizations and communities to be more proactive in overcoming the issue of mental well-being among the police. Therefore, knowledge about the stress and work resilience of police officers is important to ensure successful and effective interventions and measures in reducing or eliminating stress. This study is expected to provide information to the community and local research to restore and increase the importance of mental well-being, productivity, and police job performance in the future.