Umi HamidatonNor Azima Ahmad2024-05-312024-05-312023Mohd Dali, N. R.S, Wan Adnan , W.M.S , Syed Hassan, S.N (Eds.). (2023). In E-Proceeding (Extended Abstract) SAIS 2023 Seminar Antarabangsa Islam dan Sains 2023 (pp. 1–135). Penerbit USIM.978-629-98519-29https://pkausim.usim.edu.my/sais/https://oarep.usim.edu.my/handle/123456789/18803E-Proceedings (Extended Abstract) Seminar Antarabangsa Islam dan Sains 2023 : “Peneraju Sains Islam di Persada Antarabangsa”/Editors : Nuradli Ridzwan Shah Bin Mohd Dali, Wan Muhammad Shaker Bin Wan Adnan, Syed Najihuddin Bin Syed Hassan 19 Disember 2023 Anjuran: Persatuan Kakitangan Akademik USIM (PKAUSIM) dengan kerjasama Fakulti Syariah dan Undang-undang USIM dan Institut Fatwa dan Halal (iFFAH)The purpose of the study is to assess the relationship between employee support, organizational citizenship behavior and job satisfaction. A cross-sectional research design is employed to gather data from employees who work in Malaysian public sector. The SmartPLS program is used to assess the quality of the measurement model and test hypotheses for the study models. The outcomes of the findings reveal four major findings; first, employees support positively related to organizational citizenship behavior. Second, employee support positively related to job satisfaction. Third, job satisfaction is positively related to organizational citizenship behavior. Fourth, job satisfaction acts a mediator in between employee support and organizational citizenship behavior. This finding provides essential recommendations to be used by practitioners to improve organizational policies regarding employee support to ensure a balanced socioeconomics in the organization.en-USEmployee Support, Job Satisfaction, Organizational Citizenship Behavior, public sector, PLS-SEMArticle9096