Sinan Adnan DiwanSundresan PerumalDhyaa Shaheed Siber2024-05-282024-05-2820160973-4562https://oarep.usim.edu.my/handle/123456789/6830Volume 11 Number 7This paper introduces the concept of Smart-E-Service to be the kernel building block of the Smart e-Government. The presented Smart-E-Service has many privileges over the traditional E-Service such as fully cross-platform, social, liable, negotiable, autonomous and mobile. Smart-E-Service is implemented in this paper as a deliverable mobile agent that complies with HTML5 as a frontend and Node. js modules to interface JADE platform at the backend. The presented Smart-E-Service is preemptive behavior rather than reactive or even proactive; preemptive interpreted as actions based upon hard domain intelligence. HTML5 terminologies such as Real Multi-Threading and Web Sockets have been exploited and deployed to efficiently increase the performance of Smart-E-Service and sustain its attributes.en-USSemantic Web, Personalization, Personalization Techniques, Extensible Markup LanguageArticle52505255117