Ridowan Mohamed AhmedFuadah Binti Johari2024-05-272024-05-2720162310-6913https://web.archive.org/web/20190801100002/http://www.ijpsbm.com/docs/papers/June2016/v4i603.pdfhttps://oarep.usim.edu.my/handle/123456789/4000Volume :4 Issue: 6The current study aimed to test the validity of a proposed model for measuring customer satisfaction in the Islamic financial institutions in the Libya. The proposed model consisted of the dimensions and standards of service quality evaluation based on the (service quality model). In order to achieve this, used (CFA) through the Amos program (Amos 21.0).The study population of customers of financial institutions consists of (Libyan Stock Market and the Bank of the Republic and the main branches). The findings of the study showed that the proposed model was valid for measuring customer satisfaction in the Islamic financial institutions in Libya.en-USMaterial, Reactive, Security, Empathy, ReliabilityArticle152046