Nazli N.N.N.N.Sipon S.Norwawi N.M.2024-05-282024-05-2820161865792310.3991/ijim.v10i1.47372-s2.0-84962182974https://www.scopus.com/inward/record.uri?eid=2-s2.0-84962182974&doi=10.3991%2fijim.v10i1.4737&partnerID=40&md5=d1970d041cb76158d82d232ec5fe1cbdhttps://oarep.usim.edu.my/handle/123456789/8617Informer on Site is one of the prototype mobile applications for information about disaster complaints with site pictures and location placement using smartphones. The information is automatically delivered to the officer in charge for prompt response to the civil complaint by identifying the location and situation based on information initially provided by the community via the service. The Informer on Site service is focused on disaster cases such as floods, typhoons, haze and landslides. This application can help the authorities handle disasters more effectively and faster. The objective of this paper is to describe the features, benefits and the flow of the application process.en-USDisaster complaintMobile technologySmart mobile phone applicationArticle6870101