Browsing by Author "Ali Ramadan Musbah"
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Publication Human Requirements For The Success Of The Islamization Of Conventional Banks(Leena and Luna International (Pvt) Limited, Japan, 2015) ;Marai A.D. Abdalla ;Muhammad Ridhwan Bin AB. Aziz ;Fuadah Binti JohariAli Ramadan MusbahThis study has addressed the quality of human resources required to be available for engaging in Islamic banks, as the Islamic banking industry is characterized by many of the characteristics that make them different from other conventional banks. This distinction is an Islamic-based entity to abide by the principles and the rules of the Islamic Sharia. This in turn requires specifications and knowledge that must be available among the personnel of the Islamic banks. All this can only come through the development and qualification of human resources commensurating with the nature and specificity of the Islamic banking business activities. The availability of appropriate quality of human resources is the basic guarantee for the success of Islamization of the conventional Banks. Therefore, this paper is aimed at identifying the theoretical specifications required to be available in the personnel at Islamic banks while outlining areas of its development and rehabilitation. This paper also concluded that the qualified human resources is one of the most important success factors towards Islamization of conventional banks. It also concluded that workers traditional banks are not qualified to work directly Islamic banks - Some of the metrics are blocked by yourconsent settings
Publication Leadership Patterns And Its Relationship With The Customer's Satisfaction(Australian Society For Commerce Industry & Engineering, 2015) ;Ali Ramadan Musbah ;Nasser Ahmed HabtoorAhmed AbdulmalikThis study aims at investigating the relationship between the administrative leading patterns (bureaucracy, democracy and free) and customer satisfaction through (physical quality and handling of the service),where the study sample represented in the Libyan customers at commercial Libyan banks, the number was 220 item. In order to achieve the goal of the study, data and information was collected from the sample through questionnaire. It was then processed statistically using statistical software (SPSS) andthe multiple inclination linear analysis. One of the most important findings of the study that there is a trace of the pattern of democracy administrative leadership and free on the customer’s satisfaction, while there is no relationship between the pattern of bureaucracy and customer’s satisfaction - Some of the metrics are blocked by yourconsent settings
Publication Sources Of Administrative Leadership Strength And Its Relationship With Training Of Human Resources(Leena and Luna International (Pvt) Limited, 2015) ;Nasser Habtoor ;Ali Ramadan MusbahMarai A. D. AbdallaThis study aims at identification of the relationship of the Sources of Administrative Leadership Strength and training of Human Resources from the point of view of Libyan Academic clients and residents in Malaysia. It was based here on the Sources of Administrative Leadership Strength that comprise a set of Factors (Structure, expertise, character, reward, coercion or punishment). On the side of training of Human Resources, it has been relied on how to (develop knowledge and capacitates) of the personnel of the commercial banks which qualify them marketing highly the banking service to clients and further contribute in gaining their satisfaction. The study concluded to the existence of effective impacts to the Sources of Administrative Leadership Power and its relationship with training of Human Resources. - Some of the metrics are blocked by yourconsent settings
Publication Testing the Validity of a Proposed Model for Measuring Customer Satisfaction in Libyan banks Using Confirmatory Factor Analysis(International Journal of Science and Research (IJSR), 2015) ;Nasser HabtoorAli Ramadan MusbahThe current study aimed to test the validity of a proposed model for measuring customer satisfaction in the public commercial banks and their branches in the Libyan context. The proposed model consisted of the dimensions and standards of service quality evaluation based on the (SERVQUAL). In order to achieve this, the researcher used a Confirmatory Factor Analysis (CFA) through the Amos program (Amos 21.0).The study population represented the middle management including directors and heads of departments in the main six commercial banks in Libya and the branches of these banks (N= 402). The findings of the study showed that the proposed model was valid and reliable for measuring customer satisfaction in the public commercial banks.