The sustainability of higher education institutions is seen to benefit the long-term sustainability of the institutions. It provides the institutions with environmental sustainability, economics sustainability, institutional sustainability and integrated sustainability. Knowledge and understanding of environmental sustainability-related issue helps people becoming more aware and responsible towards the environment and sustainable project. Based on past studies, there is a gap in sustainable development implementation in higher education and this is a challenge for this particular educational sector. This paper focused on several challenges and these challenges for sustainable development can be determined in order to improve the performance of higher education, particularly in Malaysian Public Higher Institutions. The discussions in this paper is non other than to assist related parties to improve higher education sustainable development in Malaysian Public Higher Institutions. Therefore, the paper discusses on the critical success factors of sustainability in HE, higher education and sustainability, and challenges of sustainability in higher education.

The emergence of e-commerce through Information and Communication Technology (ICT) development is among important strategic forces that would transform Malaysia to a knowledge based economy especially in tourism and hospitality industry. Therefore, it is important to understand the dynamics of the e-commerce especially on online service encounter and how the value of the service can be developed in the cyber environment. The interactive relationship with the client and the service provider is the critical moment to make consumers “commit” to a web site. Therefore, this study intends to investigate the relationship of e-Hospitality elements and E-S-Qual on attitude toward website and the mediating effects of flow. The result shows that attitude toward website was explained by both e-Hospitality and ES- Qual and enhanced through the flow. However, the research is without a limitation. First, the experience with the hotel website among the respondents was not tested a priori; second, the measurement was tested specifically on Malaysia hotel website; thirdly, the variability of respondent demographic; and finally, the limitations of the convenience sampling process that affect the generalisability of the results.

These articles explore interpersonal communication in the tourism industry. As the industry faced changes post-pandemic, there is a great reason for the industry to refine people inside the industry, especially the frontliners. Since the frontliners are the first people met and greeted by the tourist, the responsibilities of these groups of industrial players are indeed higher than others. Pieces of the literature suggest that tourism service providers must have expressive communication skills to give a superior product and create a pleasant experience for tourists. Hence, tourism frontliners are expected to be able to express effective interpersonal communication skills both internal and external communication. Interpersonal communication skills in dealing with people are one of the major demands in the industry nowadays. This has created a skills gap in the hospitality industry, which must be addressed if businesses are to remain competitive. It is suggested that the staff in tourism and hospitality should be carefully recruited and should undergo continual training because their communication skills are a significant indicator of their ability to foster favorable interactions with clients. Therefore, this conceptual paper aims to suggest an Islamic approach to improve current tourism frontliners interpersonal communications through Islamic-based communications. The need for interpersonal communication skills in the tourism industry is also highlighted in this article. An integrated model of tourism interpersonal communication with Islamic-based communication was proposed at the end of the article. It is hoped that this conceptual paper will be a stepping stone for research in tourism communication from an Islamic view.

Golongan Lesbian, Gay, Biseksual dan Transgender (LGBT) semakin mendapat per-hatian dan sokongan di seluruh dunia terutamanya di negara Barat. LGBT adalah go-longan homoseksual yang mengamalkan gaya hidup songsang berlawanan dengan fitrah manusia semulajadi. Umum mengetahui Islam melarang sebarang perbuatan yang menjurus kepada perhubungan sejenis dan hal ini menyebabkan isu-isu meli-batkan golongan ini sering kali menjadi perbincangan yang hangat dalam kalangan masyarakat dan media. Faktor agama Islam sebagai agama rasmi bagi negara ini dan masyarakat majoritinya hampir 60 % yang beragama Islamturut menjadikan isu yang melibatkan golongan LGBT ini sering kali mendapat perhatian. Perbincangan dan pelaporan oleh akhbar arus perdana yang berkaitan golongan ini amat penting untuk dikaji kerana pemberitaan yang salah dan lebih-lebih lagi melibatkan agama Islam boleh menjadi pencetus kepada konflik. Agama Islam dan Muslim sebelum ini turut dikaitkan dengan keganasan dan ekstrimisme sehinggakan menyebabkan representasi media mengenai Islam selalunya bersifat negatif. Oleh itu, kajian ini membin-cangkan mengenai pelaporan akhbar-akhbar terpilih di Malaysia mengenai isu penganjuran program Seksualiti Merdeka di Malaysia. Tiga sampel akhbar dikaji iaitu akhbar Utusan Malaysia, The Star dan Malaysiakini. Ketiga-tiga akhbar ini mempunyai ideologi, sasaran pembaca dan pemilikan yang berbeza. Bagi menjawab objektif, kajian ini menggunakan kaedah analisis kandungan kuantitatif dan analisis kan-dungan kualitatif bagi memahami bagaimana isu ini dilaporkan dan dibingkaikan oleh akhbar yang terpilih.. Dapatan kajian menunjukkan akhbar-akhbar yang dikaji menunjukkan perbezaan yang ketara dalam melaporkan isu ini mengikut kepent-ingan ideologi dan pemilikan sesebuah akhbar itu.