Browsing by Author "Nor Asiah Binti Yaakub"
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Publication Analysis Of Online Payment: A Case Study Of One Of The Zakat Institutions In Malaysia(UTHM, 2016) ;Nor Asiah Binti Yaakub ;Nathasa Mazna Ramli ;Nurul Aini MuhamedIzlawanie MuhammadPayment is the heart of businesses. For an online business, electronic-payment (e-payment) plays a significant role to expedite the transaction. Online or e-payment system is not crafted for business as merely profit-oriented but it is offered to all, including government and other non-profit organisation institutions. Nowadays, it can be witnessed that there are various types of e-payment systems available to facilitate online selling and buying transactions. However, e-payment system at philanthropy institutions has received fairly little attention from the public. This is happening even though these institutions have invested a lot of money on e-payment systems. Thus, this study attempts to identify types of e-payment systems at one of the Islamic philanthropic institutions in Malaysia and analyse the performance of e-payment in that institution. The result of this study is hoped to contribute to the body of knowledge particularly in terms of information technology and performance measurement in Islamic philanthropy institutions. - Some of the metrics are blocked by yourconsent settings
Publication Social Commerce Success Factors Reviews On Customer-to-customer Dimension(Scientific Journal of Innovation and Social Science, 2022) ;Nor Asiah Binti Yaakub ;Khalil Md NorAhmad JusohIn line with the rapid progress of social commerce (s-commerce), studies along this line appear to be progressing. However, most studies seem to concentrate on certain areas of s-commerce, while omitting several other crucial aspects. Although the concept of performance has garnered much attention from researchers within the field of s-commerce, elements related to customer-to-customer (C2C) success have been largely disregarded. As s-commerce is in its maturity phase, more attention should be paid to this domain. A systematic literature review (SLR) was conducted to identify the gaps in s-commerce success factors within the context of C2C. We found that, studies on C2C s-commerce suceess factors are still not comprehensive and we believe some variables fromthe offline business context may be relevant to be included in the s-commerce success model. We propose a model for C2C s-commerce success is proposed in this study. This study will contribute to the literature of C2C and s-commerce disciplines