This study delves into the transformative potential of workplace mentoring imbued with the principles of Al-Qawiy AlAmin—Arabic for 'Strong and Trustworthy.' Drawing inspiration from the mentorship of Prophet Muhammad s.a.w and supported by a comprehensive literature review, the research explores the reciprocal dynamics between mentors and mentees, emphasizing strength (Al-Qawiy) in knowledge, skills, and character, coupled with trustworthiness (Al-Amin) in fostering an environment where mentorship thrives. Through the lens of Islamic teachings and Western perspectives on mentoring, the study navigates the interconnectedness of these values, shaping not only individual career trajectories but also cultivating a cultural shift within organizations. A bibliometric analysis, utilizing the Scopus database, further contributes to the scholarly understanding of workplace mentoring by identifying key papers, themes, and trends. The proposed research aims to offer actionable insights for organizations seeking to create nurturing and supportive environments through effective mentoring programs, thereby empowering excellence in workplace dynamics. In embracing Al-Qawiy Al-Amin values, this study envisions a future where mentorship transcends a mere practice, becoming a transformative force for individual and organizational growth.

The Women Farmers Group of Puspa Mandiri is a village program that aims to increase women's empowerment in Gunungkarang Village, Bobotsari District, Purbalingga Regency. In this group tfarmerhere are several problems such as the frequent errors in writing the nominal in financial statements and the lack of capital for managing crop yields. These two problems are related to the level of financial literacy and Sharia financial inclusion. Therefore, this study aims to analyze the level of financial literacy and Sharia financial inclusion in the Women Farmers Group of Puspa Mandiri. This research is included as a field research using a quantitative descriptive approach. The variables in this study are financial literacy and Sharia financial inclusion. The main instrument in this study is in the form of a questionnaire which was distributed to 23 respondents. The research data were analyzed using descriptive statistics. The results of calculating the index of each variable are then categorized according to the analysis using descriptive percentage table. The results show that the level of Sharia financial literacy in the Women Farmers Group of Puspa Mandiri was in the medium category (61.35%) and the Sharia financial inclusion was in the low category (29.92%). The problems that arise are related to the level of Sharia financial literacy and the inclusion of Sharia finance in Women Farmers Group or Kelompok Wanita Tani (KWT) which can threaten the sustainability of the Gunungkarang Village program.

Job creation, economic growth and innovation are partial of the achievement for SMEson the well-being of the economy for a particular country and society. Due to the reasons, there are lots of benchmarking activities conducted by government and private bodies through events that promote exposures for the SMEs in enhancing its capabilities. Thus, this paper aims to identify the areas within benchmarking activities that are implemented by local SMEs. Semi-structured interviews were conducted among 35 SMEs that were willing to participate voluntarily. This study found that management is the best driver of benchmarking adoption. Possibly, the closeness of relationship between management, suppliers and customers enhances support for benchmarking in the enterprises. It also revealed that SMEs benchmarked in only one specific area or in all aspects such as production (32.6%), operations management (17.0%), marketing (16.0%), information and communication technology (ICT) application (16.8%), financial (10.0%), and management (7.0%). Although the results should be taken with caution, nevertheless benchmarking is vital in facing new challenges and opportunities for success in productivity and profitability.

In current business environment, corporate social responsibility (CSR) has become the powerful source for competitive advantage and it became popular among companies to uphold the image and contribute to the success of the organization. This paper intends to investigate how CSR can help in reducing social issues by conducting a drag racing known as Sprint Test. This study is based on information gathered thru questionnaires distributed to racers at the race event. In depth interviews with a business owners and local enforcement officer was conducted to clarify the effect of the race event to local community. The importance of CSR as seen through the prism of how social issue such as illegal racing can be reduced and eliminated by having a proper race circuit was established in this study.

This study attempted to determine the factors that affecting loyalty among the Islamic banking customers. Data for the research were collected through a survey of customers of 2 full fledge Islamic banks in Malaysia. The study was carried out by taking a sample of 250 respondents. Principle component analysis (PCA) was used to estimate the effect of the factors on customer loyalty. Descriptive statistics showed that in general, respondents displayed positive level of loyalty. The results of the PCA show that nine factors have significant positive influence on customer loyalty. Results of reliability test for each of the factors shown, the Cronbach alphas of the measures were all comfortably above the lower limit of acceptability that is a >.50. Hence, all the measures were highly reliable. The finding highlights the importance of the factors on customer loyalty. Managers of Islamic banks have to place prime the importance of customers by building these factors to enhance customer loyalty. By contributing to the body of knowledge in this area, this research adds significant value. Moreover, the study presents valuable information on the market behaviour of Islamic banking customers in Malaysia, which may be unfamiliar to many readers.

Over the past decades, Malcolm Baldrige National Quality Awards (MBNQA) has assisted organizations in managing as well as reviewing seven dimensions which are leadership, planning, information, customer, people, process and results that are related to business sustainability. The pursuit of business life has been extended to excel in every way as a competitive advantage. Therefore, the objective of this study is to explore the literature on business excellence (BE) in various industries. Indonesian State-Owned Enterprises (BUMN) which act as the government representative in managing wealth of the country and monitoring the performance of government enterprises has strongly encouraged their limited liability companies and its subsidiaries to implement BE. Based on one Indonesian case that involved with BE, this study discussed its journey which focused on human sustainability in work environment. There were evidences that MBNQA had been a great tool for them. The success of the implementation could be seen in their past years performance at the international level.

Nowadays, organisations are involved in intense competition to sell their products and services globally. The current target market covers nearly every country in the world, including Islamic countries. For example, Japan and Australia are putting great effort into catering to a rising number of Muslim clients by increasing their investment and expertise in halal products and services. Their aim is to attract the attention of the growing Muslim population to add a billion by 2050. Halal products include food and beverages, personal care, cosmetics, pharmaceuticals and health products. Meanwhile, halal services comprise areas such as Islamic finance, takaful, travel, education and healthcare. Subsectors such as media, consulting, events, online services, software development, logical services and lab testing can also benefit from the growth of the halal sector as a whole. The authors will attempt to achieve two objectives in this paper: (i) to examine current literature and (ii) to determine the success factors of and issues faced by halal businesses. The Malaysian government’s intention is not only to support the halal industry in terms of complying with regulations set by the authorities and obtaining the relevant certification; the output must also meet international standards to supplyconsistently high-quality products and services to win customers’ hearts.

Banks are economically significant. Malaysian Islamic banks operate in a competitive environment, creating the perception that a bank’s sustainability and effectiveness can only be guaranteed by “customer loyalty”. This study aims to investigate the influence of customer satisfaction, service quality, and trust on customer loyalty in Malaysian Islamic banking and determine the relationship among satisfaction, service quality, and trust on customer loyalty. A survey method was used to obtain data on Islamic bank customers in Kuala Lumpur, Malaysia. Principle component analysis was employed in the exploratory data analysis of 100 customer surveys.The Cronbach’s alphas of the parameters that were generated exceed the minimum acceptability threshold. The hypotheses were tested by performing regression analyses. Result shows that only one variable satisfaction significantly influences customer loyalty. This study provides a guide for Malaysian Islamic bank management groups toward building satisfaction by focusing on customers as the prime consideration. In addition, banks should focus in enhancing customer loyalty by revising bank strategies to retain existing customers and attract new customers who have the potential for loyalty. Keywords: Satisfaction, Service quality, Trust, Customer loyalty, Islamic banking.

The Community Rehabilitation Programme (CRP) was established in 2011 to increase productivity and reduce government expenses. Since 2012, it has collaborated with agencies and local governments to provide physical- and mental-oriented activities that are predicted to positively impact the inmates (ODS). Even though the CRP and ODS are monitored regularly, the Malaysian Prison Department (MPD) deliberated on whether to maintain or expand the capacity of the CRP in Kuantan. This situation occurred due to the tightening economic situation, which urged them to make a decision regarding this issue. There were requests from ODS who were given the opportunity to participate in this program. Therefore, as the Vice Director of Community Rehabilitation Programme (CRP) Kuantan, Mr. Mansor was given the responsibility to prepare a report regarding the activities and their effects on the ODS. His role was to consider opinions from instructors of the LPPKN, CRP staff and the ODS, as well as his experiences while managing this program.

This study aims to develop a new construct approach to consumer brand engagement that bridges the relationship between satisfaction, trust and commitment to customer loyalty. This study fills the void by examining the mediating role of Islamic store brand engagement to solve the inconsistency in the relationship between satisfaction, trust, and commitment to consumer loyalty. The study surveyed 375 shop customers with Islamic attributes in Central Java Indonesia region research samples. This study’s results can be applied as a new marketing strategy for stores with Islamic attributes by practicing Islamic values in business, highlighting the existence of halal products, creating and maintaining an Islamic atmosphere at the shop, and practicing Islamic-based humanistic services.

The purpose of this paper is to examine the extent to which the Shariah governance through Shariah Supervisory Board (SSB) functions of Malaysian Islamic banks is affected by their financial performance. Content analysis is used to identify such governance of SSB. A checklist instrument outlining the criteria for determining SSB governance is developed to codify the SSB information contained in the annual reports. The governance consists of five measures; these are: Shariah committee attributes, Shariah risk, Shariah audit, Shariah review and disclosure & transparency. Meanwhile, financial performance is measured for profitability and gearing using return on assets (ROA) and Debt-equity (D/E) ratio of the Islamic banks. The findings suggested that Shariah governance, namely Shariah committee attributes and disclosure & transparency is affected by the bank profitability, indicating that higher trust of Islamic banks with the Shariah committee members encourage them to be more transparent. However, control function system under Shariah governance needs to be enhanced. The awareness on the importance of Shariah review, Shariah audit and Shariah risk should be reinforced. Moreover, officers in Shariah and audit department respectively should be fully equipped with necessary knowledge on cross disciplines of Shariah, auditing and risk management. While the challenge of integrating such knowledge is undeniable, the underlying forces of those cross disciplines are essential. This empirical findings complement the expectations of previous studies, which highlight the importance of Shariah governance functions. As such, this study might be of interest to top management in Islamic banking, industry players, SSB members and regulators.