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The Determinants That Influence Mobile Payment Adoption: A Systematic Literature Review

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dc.contributor.authorTuty Kamisen_US
dc.contributor.authorSyadiyah Abdul Shukoren_US
dc.contributor.authorNorhaziah Nawaien_US
dc.date.accessioned2024-05-30T07:24:11Z
dc.date.available2024-05-30T07:24:11Z
dc.date.issued2022
dc.descriptione-Proceedings of The 10th Islamic Banking, Accounting and Finance International Conference 2022 (iBAF2022): “Future-Proofing for Business Excellence Through Islamic Banking, Accounting and Finance”/ Editors: Norhaziah Nawai, Khairil Faizal Khairi, Suhaila Abdul Hamid, Muhamad Azrin Nazri, Nur Ainna Ramli, Sumaiyah Abd Aziz, Mohd Adha Ibrahim, Syadiyah Abdul Shukor. 13th-14th September 2022 (Virtual Conference) Organized by: Faculty of Economics and Muamalat, Universiti Sains Islam Malaysiaen_US
dc.description.abstractMobile payments are a new financial technology-based payment method that allows users to conduct payments via smartphones has become relevant over the past decade in developed and developing countries. Various determinants affect user behaviour toward accepting mobile payments. Hence, identifying the determinants influencing mobile payment adoption remains crucial and needs to be refined and scrutinised to remain relevant to the current situation. Therefore, this study synthesises literature from 2010 to 2021 on mobile payment adoption among users using the PRISMA approach, including identification, screening, and eligibility. Articles are identified through databases such as SCOPUS, Web of Science, Science Direct, Google Scholar, and Mendeley. 953 articles are screened according to the exclusion and inclusion criteria, and duplication matters. Finally, only 67 complete articles were selected for further synthesis and analysis. Applying a thematic analysis using ATLAS ti.8, three sub-themes were coded— personal, environment and barriers, to categorise the determinants. A study found that innovation is the most frequently examined personal factor, relative advantage and ease of use are the most frequently evaluated environmental factors, and perceived risk has also been the most frequently examined barrier influencing mobile payment adoption a decade ago. This review applied PRISMA is needed to help researchers extend past research to examine further current trends that determine the factors influencing mobile payment adoption. In addition, this review's findings can help stakeholders formulate effective strategies for mobile payment services.en_US
dc.identifier.epage377
dc.identifier.issneISSN 2948-460X
dc.identifier.spage359
dc.identifier.urihttps://fem.usim.edu.my/ibaf2022-proceeding/
dc.identifier.urihttps://oarep.usim.edu.my/handle/123456789/17478
dc.language.isoen_USen_US
dc.publisherFakulti Ekonomi dan Muamalat, Universiti Sains Islam Malaysiaen_US
dc.relation.conferencee-Proceedings of The 10th Islamic Banking, Accounting and Finance International Conference 2022 (iBAF2022)en_US
dc.subjectMobile payment; systematic literature review; PRISMAen_US
dc.titleThe Determinants That Influence Mobile Payment Adoption: A Systematic Literature Reviewen_US
dc.typeArticleen_US
dspace.entity.typePublication

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