Publication:
Examining Turnover Intention Among Malaysian Public Doctors: A Proposed Integrated Conceptual Framework

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Date

2024

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Global Academic Excellence

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Abstract

The United Nations aims to achieve universal health coverage by 2030. However, shortages of public doctors are affecting national public health systems worldwide, including in Malaysia. Malaysian public healthcare is losing many doctors due to their resignation from public service. A review of existing empirical papers gathered through the PRISMA method and extensive literature search was employed. Based on the review, it is discovered that organisational justice has an inverse influence on turnover intention, a precursor to actual turnover. In the Malaysian healthcare context, indications of perceived injustice were discussed as factors potentially contributing to turnover among Malaysian health employees. However, organisational justice has not been explicitly tested and validated as a reason for the withdrawal of Malaysian public doctors. Despite organisational justice, individual factors could also affect the intention to leave. However, they are mostly studied separately. Therefore, the present study intends to provide an integrated framework that may be used to research how diverse factors could influence Malaysian public doctors’ turnover intention. Besides proposing an investigation of how organisational justice could significantly influence turnover intention, a further recommendation is to also examine organisational citizenship behaviour and personal norms of reciprocity, particularly positive and negative reciprocity norms that may intervene in the effects between both variables. The authors believe this is the first extended study to integrate organisational citizenship behaviour as well as positive and negative reciprocity norms in a moderated mediation model involving Malaysian public health workers, particularly doctors.

Description

International Journal of Entrepreneurship and Management Practises (IJEMP) Volume 7 Issue 24 (March 2024) Page: 98-116

Keywords

Organisational Justice, Turnover Intention, Organisational Citizenship Behaviour, Personal Norm Of Reciprocity, Public Doctors

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