Publication: Social Media and Youth Well-Being on Consumer Behavior Decision-Making
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Date
2021-07
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Islam Malaysia
Abstract
Social media platforms are growing increasingly common and popular among Malaysia's youth. Social media has an impact on
consumer decision-making in Malaysia. There is much dispute and polarisation on the effects of online social technologies on
youth well-being and consumer behaviour. The goal of this research is to give a detailed examination and synthesis of existing
empirical studies on this topic, showing both the positive and negative effects of social media technology on young people. This
review revealed contradictory findings while also emphasising the scarcity of reliable causal studies on the influence of social
media on young wellbeing on consumer behaviour decision-making. Consumers demand knowledge in order to make quick and
informed purchasing decisions, and social media has made this information easily accessible to them. Consumers can also
express themselves through social media, allowing their voice to reach businesses and brands from which they generally buy. The
study makes a number of recommendations to businesses and social media platforms on how to maximise the benefits of social
media for consumers in a variety of ways, as well as to consumers on how to increase their social media presence. While online
technologies are rapidly being used for social well-being, more research is required to ensure that they are successfully designed
to foster young people's support.
Description
Page : 127-133