Acceptance Model For M-Learning Services: A Case Study At IIUM And USIM

Abstract

Mobile learning (in-learning) is considered as the next form of e-learnin<g using mobile technologies to facilitate education for teachers and learners anywhere and anytime. Engaging the in-learning services in the Malaysian higher education could improve the availability of education. Students' awareness of such technology is a key for success acceptance. The study shown the evident that there are two issues that prevail in the implementation of m-learning in the higher education institutions. These issues are: disparity with regard to the perceptions of technology between students and the university, and insufficient knowledge and incorporation of students' acceptance when deciding on technology investment. This research aims to study the acceptance and use of m-learning services among IIUM and USIM students. The main objective is to propose a students' acceptance model of m-learning in the higher education environment. The study investigates the students' acceptance of behavior intention to use m-learning and its effect on usage behavior in the higher education environment. It provides the knowledge base about the current state of students' awareness about m-learning services. Data was collected from 381 students at two universities in Malaysia using systematic random sampling techniques. This research employed SPSS analysis techniques to test the measurement and structural models using a convenience sample of' 381 students. The study found that both of the environment and the infrastructure are appropriate to diffuse and Utilize in-learning in the higher education environment. Furthermore. the results showed that the students have adequate knowledge and awareness to use such technology in their education environment. The limitations of m-learning for education were well concerned by students. The students' perspective is very important to investigate the use behavior of m-learning in the higher education environment. Findings of the study suggest that the behavior intention to use the m-learning by students in the higher education environment have positive influence on the use behavior. Consequently, the availability of' facilitating conditions is an important to influence students' use behavior. The study suggests several factors as important determinants of' the behavior intention to use the m-learning in the higher education environment. Specifically, behavior intention to use appears to be adopted and facilitated by the usefulness of in-learning services, so more usefulness of' m-learning leads to more acceptances among students in the higher education.